Operations/Service Manager

Operations Manager, Service Manager
Alabama, Birmingham, Dallas, Florida, Pensacola, Tampa, Texas

Full Job Description

About the Company
With over 20 years in the industry, Control Systems has grown to become one of the most respected providers of integrated security and fire solutions in the U.S. We are one of the largest independently owned security companies in the nation serving commercial and industrial sector.  CSI has built a strong reputation for technical expertise and service excellence.
We invest in our employee’s personal and professional growth by providing education and training opportunities to stay ahead of the competition with advancing technology in the industry. As our company continues to grow we continue to seek top talent with integrity, a passion for the industry, and dedication to ensuring customer satisfaction. CSI has an opening for a highly motivated Fire & Security Systems Operations/Service Manager to join our team in our Alabama branch office. We are seeking experienced individuals who are interested in a long term career path and are available to direct the day-to-day operations of staff while they are engaged in the construction installation and in-service testing of all Security Systems and Fire Alarm Projects to include infrastructure design, build and testing with the project being managed.

Benefits: We recognize people as our most valuable asset. Our competitive salary and benefits package includes 401(k), medical, dental and vision insurance, life insurance, paid company holidays, and paid vacations.


  • The Ops Manager will effectively plan and control assigned projects by monitoring progress, managing procurement and recording production and job costs
  • Develop and maintain project schedule and budget to ensure project meets initial estimates
  • Prepare weekly and monthly progress reports
  • Responsible for reviewing all associated contracts, specifications, drawings, scope of work, estimates, requirements and other pertinent project information and prepare a project plan for review
  • Attend pre-construction pre-bid meetings and site surveys
  • Oversee Submittal preparation and review
  • Responsible for month-end financial reviews, including revenue recognition and job cost review
  • Oversee the assignment of projects to staff members to obtain most effective utilization of resources to meet the Company’s commitments to customers
  • Responsible and accountable for the project management system and tools for all assigned projects from the time a project is acquired through the final payment of closed projects
  • Complete Project Close Out Report to identify final changes in work scope, additional revenue opportunities and any hindrances that may delay close out and final payment
  • Other duties as assigned


  • Minimum of 5 years field installation experience within the alarm and fire industry
  • Minimum of 3 years supervisory / managerial experience
  • Strong written and verbal skills
  • Ability to read blueprints
  • Customer service oriented
  • Possess leadership skills with a drive to mentor and grow a team
  • Highly organized with ability to multi task
  • Valid and clean driver’s license

Knowledge of:

  • NEC
  • Fire Alarm
  • Intrusion Alarm
  • CCTV
  • Access Control


  • Experience with major Fire alarm systems
  • Journeyman Card
  • Certification
  • IP camera experience
  • SQL Database administration
  • Windows software configuration
  • MS Project
  • Extensive network knowledge
  • Alarm agent card
  • Control Systems is an Equal Opportunity Employer. Employment contingent upon successful completion of post-offer background screening and drug testing. All resumes held in confidence.

Job Type: Full-time


  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


  • Monday to Friday


  • Fire alarm: 3 years (Required)
  • PM or Ops Management: 3 years (Preferred)


  • Fire Alarm License (Preferred)
  • Driver’s License (Required)

Work Location: On the road

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